# Get invoices and update payment details

Download the invoices Nuvlo sends you, pay an open one, and change the card, billing address or VAT ID they are issued to.

## Before you start

- The **Owner** or **Admin** role on the account. Other members see **Only the account owner or an admin can see invoices**.
- At least one payment to Nuvlo. Before that, the cards read **No invoices yet** and **No payment details yet**.

## Step 1: Open your invoices

Open **Billing** in the sidebar and choose **Invoices** in the menu on the left. The list shows the date, what it was for, the amount and a status for each invoice.

Click **PDF** to download an invoice.

![The Invoices card with a list of paid invoices and PDF buttons](https://app.nuvlo.dev/docs/shots/invoices-and-payment--invoices.webp)

| Status | Meaning |
| --- | --- |
| **Paid** | Paid in full. |
| **Unpaid** | The payment did not go through. Use **Pay invoice** to pay it. |
| **Refunded** or **Partly refunded** | Money was returned. A partial refund shows the refunded amount under the total. |
| **Credit** | A credit note. |
| **Cancelled** | The invoice was voided and is not owed. |

This list covers only what Nuvlo charged you. Your cloud providers send their own invoices for your servers.

## Step 2: Pay an unpaid invoice

If an invoice shows **Unpaid**, click **Pay invoice**. A secure Stripe payment page opens in a new tab, where you can pay it.

## Step 3: Check your payment details

Choose **Payment details** in the menu on the left. The card shows the **Payment method** Nuvlo charges, who it is **Billed to**, the **Billing address** and your **VAT ID**, if you added one.

![The Payment details card with the saved card, billing address, VAT ID and the Edit payment details button](https://app.nuvlo.dev/docs/shots/invoices-and-payment--payment-details.webp)

## Step 4: Change your card, address or VAT ID

Click **Edit payment details**. A secure Stripe page opens where you can change the card, the name and email on invoices, the billing address and the VAT ID, and see past invoices.

When you are done, use the link back to Nuvlo on that page. Card details are entered on Stripe's form; Nuvlo never sees or stores your full card number.

## VAT and business purchases

All prices include VAT. The VAT inside the price depends on the country in your billing address.

When you buy for a company, check **I'm buying for a business** in the checkout, enter the **Business name** and **VAT ID**, and click **Add VAT ID**. The button changes to **VAT ID added** once the ID is accepted. You can only pay after that.

VAT IDs are supported for EU countries, the United Kingdom, Switzerland, Norway, Liechtenstein, Iceland, Australia and New Zealand. For other countries, the checkbox is not available.

> **Warning:** A monthly plan bought as a business can't be refunded. See the [refund policy](https://app.nuvlo.dev/legal/refunds).

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Source: https://app.nuvlo.dev/docs/invoices-and-payment