# Stay within your plan limits

See how much of your plan you use, what happens when you reach a limit, and how to choose what stays active if your account goes over.

## Before you start

- A Nuvlo account. Choosing what stays active needs the **Owner** or **Admin** role.

## What counts toward your limits

- **Servers**: every server on the account, except servers that failed to set up.
- **Sites and apps**: every site, WordPress install and application, including 1-click apps.
- **Team members**: you, the owner, plus every member and every pending invitation.

AI answers have their own monthly allowance. See [AI answers](https://app.nuvlo.dev/docs/ai-answers).

## Step 1: Check your usage

Open **Billing** in the sidebar. At the top of the **Nuvlo plan** card, a meter for each limit shows how many you use out of how many your plan allows. **∞** means unlimited. A count that reaches its limit turns red.

![The usage meters for Servers, Sites and apps, and Team members on the Nuvlo plan card](https://app.nuvlo.dev/docs/shots/usage-and-limits--usage-meters.webp)

## Step 2: When you reach a limit

At a limit, the **Create** menu points to Billing instead of the create page. The item shows how many you use, for example **1 of 1 used · see plans**.

If you try to add one more anyway, Nuvlo stops before anything is created and tells you which limit you reached, for example **The Free plan includes 1 server. Upgrade to add more.** Nothing you already have changes.

To make room, [upgrade your plan](https://app.nuvlo.dev/docs/plans-and-pricing), add a [lifetime license](https://app.nuvlo.dev/docs/lifetime-licenses), or delete something you no longer need.

## If your account goes over its plan

Your account can end up using more than its plan includes, for example after a withdrawal or refund, or when a payment keeps failing. When that happens:

1. A warning appears at the top of every dashboard page, and the owner gets an email and a notification.
2. You have three days. On the date shown, Nuvlo pauses the newest servers, sites or members that are over the limit.
3. Before then, you can upgrade, delete what you do not need, or choose which ones stay active.

While a card payment is failing, your limits fall back to Free but nothing is paused. Your card is retried for about three weeks, and the three-day countdown only starts if the payment still has not gone through. Update your card under [Payment details](https://app.nuvlo.dev/docs/invoices-and-payment) to avoid it.

## Step 3: Choose what stays active

Click **Choose what stays active** in the warning, or open **Billing**. The **Over your plan** card lists your servers, sites and team members in groups.

In each group, check the ones to keep until the count reads, for example, **5 of 5 chosen**. Then click the button below the group, for example **Keep 5, pause 2 servers**. Whatever you leave unchecked is paused right away.

Only the account owner can pause an admin. An admin choosing for the account must keep every admin active.

## What paused means

- A paused server or site keeps running on your server and stays online.
- Nuvlo stops managing it: no deploys, backups, updates or other changes from Nuvlo.
- Its page shows that it is paused, with a link to **Choose what stays active**. A site on a paused server is paused too.
- A paused team member cannot open the account.

## Step 4: Resume paused resources

Upgrade your plan or delete other resources to make room. Nuvlo then resumes paused ones automatically, oldest first.

To swap which ones are active, check different ones in **Over your plan** and save again.

---
Source: https://app.nuvlo.dev/docs/usage-and-limits