Manage a Contabo server

Updated October 7, 2026 · 2 min read

Handle what's different about Contabo: prepaid contract terms, the VNC console password, cancelling or renewing the subscription, and plan upgrades.

On this page
  1. Contract terms
  2. Step 1: Reveal the console password
  3. Step 2: Check the subscription
  4. Step 3: Cancel the subscription
  5. Step 4: Undo a cancellation
  6. Upgrade the plan
  7. Removing a Contabo server from the list

Before you start

Contract terms

Contabo bills a fixed monthly price per contract term, paid upfront. When you create a server, choose the Contract term under the plan table. Longer terms lower the monthly rate. The contract renews automatically at the end of each term.

Step 1 Reveal the console password

Day-to-day access to the server uses SSH keys. The root password only works in Contabo's VNC console, as a fallback if SSH is unreachable.

Open the server and click the Overview tab. In Contabo console password, click Reveal password. Nuvlo doesn't store the password; it fetches it from Contabo each time, and every reveal is logged. Only owners and admins can reveal it.

Step 2 Check the subscription

The Subscription card on the Overview tab shows Auto-renews with the next renewal date and term, or Cancelled with the date the server runs until.

Step 3 Cancel the subscription

Click Cancel subscription, then Cancel subscription in the dialog. Auto-renew turns off. The server keeps running and stays in Nuvlo until the end of the paid period, then Contabo terminates it. You get a notification with the exact date.

ImportantWhen Contabo terminates the server, everything on it is gone, including its sites. Move or back up what you need before that date.

Step 4 Undo a cancellation

Contabo's API can't reverse a cancellation. Click Undo cancellation, then Open Contabo Control Panel and undo it there. Back in Nuvlo, click I’ve undone it — check again. Nuvlo checks with Contabo and turns auto-renew back on.

Upgrade the plan

Upgrade the server in the Contabo Customer Panel, then click Reload plan from provider in the Server plan card on the Settings tab. Contabo doesn't offer downgrades. See Change a server's plan.

Removing a Contabo server from the list

On Servers, the row menu offers Cancel subscription instead of Delete server. This cancels the contract and removes the server and its sites from Nuvlo right away, while the server keeps running at Contabo until the paid period ends. To keep managing it until then, cancel from the server's Overview tab instead.